tmtcash Privacy Policy

When you register and use tmtcash, we collect certain personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals in Philippine pesos (PHP). When you use our platform, we automatically gather technical data including your device type, browser version, IP address, and session activity logs to help us maintain platform security and improve your experience. We may also collect information you voluntarily provide when you contact our support team, respond to surveys, or participate in promotions. All information collected is limited to what is strictly necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for regulatory compliance.

The personal information we collect is used primarilyto verify your identity, process your transactions, and manage your account on the tmtcash platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our services that affect you as a player in the Philippines. Your gameplay and transaction data helps us detect suspicious activity, prevent fraud, and ensure that our platform remains safe and fair for all users. We may use aggregated, anonymised data to analyse platform performance, improve our games and features, and develop new services that better serve the Philippine market. If you have opted in to receive promotional communications, we will use your contact information to send you relevant offers, bonus updates, and news about tmtcash — you can opt out of these at any time by contacting our support team. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review.

tmtcash does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary to perform those services and under strict confidentiality agreements. We may be required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we receive a lawful request or are under a legal obligation to do so. In the event of a business transfer, merger, or acquisition, your personal data may be transferred to the new entity, and you will be notified of any such change in advance. All third parties who receive your data are required to handle it in accordance with applicable Philippine data privacy laws and our own data protection standards. We will never share your information with any party in a way that is inconsistent with this Privacy Policy without your prior consent.

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. All data transmitted between your device and the tmtcash platform is encrypted using secure protocols, ensuring that your login credentials, payment details, and personal information remain protected during every session. Our servers are hosted in secure data centres with restricted physical and digital access, and we conduct regular security audits to identify and address potential vulnerabilities. Access to your personal data within our organisation is limited to staff members who need it to perform their job functions, and all such staff are bound by confidentiality obligations. In the unlikely event of a data breach that affects your rights and freedoms, we will notify you and the relevant Philippine authorities as required by law within the prescribed timeframe. We strongly encourage you to use a strong, unique password for your tmtcash account and to never share your login details with anyone.

As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal information held by tmtcash. You have the right to access a copy of the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request the deletion of your data in certain circumstances. You may also object to the processing of your personal data for direct marketing purposes and withdraw any consent you have previously given at any time, without affecting the lawfulness of processing carried out before the withdrawal. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team and we will respond to your request within the timeframe required by applicable law. We are committed to making this process as straightforward as possible for all our players.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations in the Philippines. Transaction records and identity verification documents are kept for a minimum period as required by applicable anti-money laundering regulations and gaming licence conditions. If you request the closure of your account, we will deactivate it promptly and begin the process of deleting or anonymising your personal data, except where retention is required by law. Data that is no longer needed for any lawful purpose is securely deleted or anonymised so that it can no longer be linked back to you. We periodically review the data we hold to ensure that we are not retaining information beyond what is necessary. If you have questions about how long specific types of data are kept, you are welcome to contact our support team for clarification.

tmtcash uses cookies and similar technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players interact with our site so we can continue to improve it. Essential cookies are required for the platform to operate and cannot be disabled — these include session cookies that keep you logged in and security cookies that help protect your account. We do not use third-party advertising cookies or cross-site tracking technologies that share your browsing behaviour with external advertisers. Analytics cookies, where used, collect only anonymised and aggregated data about page visits and feature usage, and this data is never linked back to your personal identity. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. By continuing to use tmtcash after being informed of our cookie practices, you consent to the use of cookies as described in this policy.